Here is a step by step process to eliminate this problem.
1. Print something to word pad to make sure this only happening when
printing from the web.
2. Try this:
Close any open programs
Click Start --> Run
Type: regsvr32 /i mshtml.dll
Press Enter on your keyboard
Click Start --> Run Type:
regsvr32 /i shdocvw.dll
Press Enter on your keyboard
3. Uninstall the drivers and software for the printer and then reinstall
them. Most likely, the updated versions of this are on the companies website.
HP and many brands let you download this directly from them and it's very safe.
4. Follow these instructions:
Open IE7
Click on Tools > Internet
Options > Programs.
Under Default Browser, click on
Make Default button.
Open www.google.com and open Print Preview. You should
now see the web
page instead of the HTML codes.
5. You can go into your using internet explorer, try this:
Click on internet options
Click on advanced
Then click on Restore Advanced
Options
6. Finally, if none of this works, uninstall your web browser and reinstall
it. I've seen IE cause this before and this was the solution.
I hope this helps, I went through this process this week until I got to
number 6. All of these work and have solved this problem for
different cases. If you need any help, call 734-238-2169. Http://www.exodustechsolutions.com
An honorable mention of great companies local to the
Garden City area.
Thank you again for reading and sorry there is so many of these great
business services links. All of these have my sign of approval. Exodus
Technology Solutions blog will keep posting useful clients and PC repair
advice.
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