FBI Monkey Pak Virus Removal Instructions

  If you recently turned on your computer to find a page claiming to be an FBI or State Department page, then you have the FBI Money Pak Virus. It usually claims you were doing illegal activities on your PC and you should pay them $100 - $300 or risk your hard drive being formatted in 48 hrs. This is a very common virus that we have seen several in the past few months. I do not know the origin or how it infected your computer, but I do know how to remove it.

  Previous versions were much easier to remove, but the newer ones make this difficult for the average person to deal with. If you are confident that you can follow instructions, we will help guide you. If not, call us at 734-238-2169 for expert virus removal services for just $40.

  First thing you need to know is, this virus is dormant for a long while before covering up your desktop. It runs as a single process that you cannot disable through task manager. Many technicians take an easy way out with virus removal and don't always solve the problem long term. If they just repair reinstall or do a system restore, there is a good chance that 3 months later, the virus comes back. About half of the systems we have worked on here, at Exodus Technology Solutions, have been worked on by another company. That is a lot of failed virus removal attempts and that is because most places don't go the harder road to actually fix this problem.

  Before this virus restricts your desktop access, it will gradually slow down the PC and us your web browser. This will also use your webcam to show yourself or other images. Keep in mind, some viruses don't come alone. We have seen 3 viruses on the same computer and could complicate the removal. No matter how good you think your virus scanner is, nothing is 100% safe. And sometimes we makes mistakes of opening up files that we shouldn't as well.

  Gaining access into your PC is our first hope. The older versions do allow us into safe mode so we will try this first. Start up your computer and tap F8 several times before the windows screen attempts to boot up. A menu should appear and offer many options. Choose "Safe Mode with Networking" and wait for the computer to boot up as normal. This mode only uses the most vital of processes to operate with internet available. The FBI virus shouldn't work in this mode. The newer versions will reboot your computer before you can load windows. If this is the case, read further down. If you can get onto your desktop screen, then we are in business. Google a virus scanner called Malwarebytes and download it. Even the free trial should be good enough to remove this virus. Install Malwarebytes and then scan your computer with it. Once the scan completes, it will give you the option to remove the infected files, say yes. Virus should be removed and you can restart your computer. If not, read further...

 

  So if you are still reading this, you have the newest versions of this virus. We now have three options to scan your hard drive for this virus. The first option is the easiest, but you will have to do a system restore to an earlier date. You should be able to pick the nearest date, hopefully in the last month or so. The virus will still be on the computer, but not active on your desktop. Then we can use download another virus scanner like Malwarebytes to remove this FBI virus.

  Option two only works on older computers that take time to shut down other programs during a shut down. We will try to cancel a windows shut down right after we click on the button. The bad thing about this option is, it may take a bunch of tries and it doesn't work with good computers. The newer PCs can shut down too quickly to cancel it. The reason this option works is because a shut down closes the non essential processes first, including the one the virus uses. Then we can scan your computer with Malwarebytes to remove this infection.

  The last option works best with desktop computers, but can be done with a laptop. Remove the hard drive from the computer and place it into another PC as a slave drive. Laptop hard drives would require a low cost enclosure that plugs into an USB port. This allows us to access the files on the drive and then use Malwarebytes to scan that drive. Scan, remove and then reboot. The virus should be gone and then you can use any scanner you want. Don't forget to remove Malwarebytes as well. Multiple virus scanners tend to dislike each other and can slow down your computer drastically.

  If you are located in Southeastern Michigan in the metro Detroit area such as Westland, Canton, Livonia, Redford, Wayne, Dearborn, Novi, or within a reasonable distance to Garden City, Michigan, call us. Exodus Technology Solutions are virus removal experts and offer several low cost computer repair services. Visit us on the web at http://www.exodustechsolutions.com or call us at 734-238-2169.